Return policy
Kabrit Return Policy At Kabrit, we want you to love your purchase! If for any reason you’re not satisfied, we’re here to help. Please read our return policy carefully to ensure a smooth process. Return Eligibility Time Frame: You have 12 days from the date of delivery to initiate a return. Condition: Items must be returned in their original condition, unworn, unwashed, and with all tags attached. We reserve the right to refuse returns that do not meet these criteria. Final Sale Items: Certain items, such as marked-down items or special collections, are considered final sale and cannot be returned. How to Return Initiate a Return: Contact our customer service team at info@kabrit.shop to request a return authorization. Please provide your order number and reason for return. Prepare Your Package: Securely pack the item(s) in their original packaging. Include the return authorization slip provided by our customer service team. Shipping: You are responsible for return shipping costs unless the item an error occurred on our part. We recommend using a trackable shipping service to ensure your return is received. Refund Process Once we receive your return, it will be inspected. If approved, your refund will be processed within 5-7 business days. Refunds will be issued to the original payment method. Please note that shipping fees are non-refundable. Exchanges If you’d like to exchange an item for a different size or color, please initiate a return for the original item and place a new order for the desired item. Fraud Prevention To protect our brand and customers, we monitor return activity for patterns of abuse. Customers who exceed our return limits or exhibit suspicious return behavior may have their return privileges revoked. Contact Us If you have any questions about our return policy, please reach out to our customer service team at info@kabrit.shop. We’re here to help!